Here, you’ll find answers to common questions about how our software helps streamline garage operations. Whether you're new to Automate or looking for specific insights, this guide will help you get the most out of our platform. For further assistance, our support team is always available to help!
Frequently Asked Questions
Is Automate cloud-based or locally hosted?
Automate is cloud-based, allowing users to access the software from anywhere with an internet connection. This ensures real-time data syncing across multiple devices and locations.
Can I track inventory levels for spare parts?
Yes, Automate includes an inventory management system that tracks spare parts, consumables, and tools. It allows you to monitor stock levels, set re-order alerts, and generate purchase orders.
Does Automate send service reminders to customers?
Yes, you can set up automatic reminders for upcoming service due dates, periodic maintenance, or follow-ups. Customers receive these reminders via SMS or email.
Can I generate reports to track business performance?
Automate provides detailed reporting and analytics, allowing you to track sales, job progress, technician performance, and customer satisfaction. You can generate custom reports and export them in various formats.
Is it possible to assign jobs to specific technicians?
Yes, the software allows for job assignments to specific technicians, tracks job completion, and even records technician performance for evaluation purposes.
Does Automate integrate with external tools like accounting software or payment gateways?
Automate integrates with popular payment gateways for seamless billing. Additionally, it can be connected to accounting software like QuickBooks or Zoho Books for financial tracking.
How secure is my data on Automate?
The software employs industry-standard encryption and secure protocols to ensure that your data remains safe. Regular backups are also performed to prevent data loss.
Is there a mobile app for Automate?
Yes, Automate offers a mobile app for both iOS and Android, allowing users to manage jobs, customers, and inventory on the go.
What are the system requirements to run Automate?
Since it is a cloud-based platform, you only need a device with an internet connection and a web browser. For the best experience, we recommend using the latest versions of Chrome, Firefox, or Safari.
